AI Email Triage & Support Engine
Autonomous inbox management, lead classification, and appointment scheduling.
An intelligent logic pipeline that intercepts inbound emails, cross-references your internal knowledge base (RAG), and autonomously drafts replies or books calendar appointments without human intervention.
Package Brief
Customer support and internal scheduling are highly repetitive, low-leverage tasks that consume massive amounts of human capital. Every minute an executive or SDR spends reading and categorizing an inbox is a minute stolen from high-impact work. This package deploys a persistent, autonomous layer over your Google Workspace or Microsoft Exchange. It intercepts every inbound message, processes the intent against your custom logic, and executes the necessary action—whether that is drafting a highly contextual reply using a Retrieval-Augmented Generation (RAG) database, or booking a meeting directly into your calendar.
What AI Email Triage & Support Engine does
We engineer an n8n-driven pipeline that polls your inbox continuously. When an email arrives, the LLM analyzes the text, categorizes the urgency, and cross-references your internal documents (RAG) to formulate an accurate response. If the intent is scheduling, it interfaces with your calendar API to propose times and secure the booking. The system either drafts the response for a one-click human approval or sends it autonomously based on your security preferences.
Who Needs This Deployed
High-volume customer support teams.
Executive teams drowning in administrative scheduling.
Lead qualification departments (SDRs).
Pricing & Deployment
Initial logic mapping, RAG setup, and API integration.
- Google Workspace API / IMAP Integration
- n8n Workflow Architecture
- RAG Database Setup (Up to 50 documents)
- Automated Categorization Routing
- Dynamic Calendar Booking Logic
- Meeting Reminder Automation
- Human-in-the-Loop Fallback Trigger
- 14 Days Post-Deployment Optimization
- Advanced CRM Logging (GoHighLevel/Salesforce)$300
- Multi-Inbox Synchronization$250
- Custom Analytics Dashboard$400
Deploy AI Email Triage & Support Engine.
Tell us about your infrastructure. We'll scope it, price it, and deploy AI Email Triage & Support Engine onto your systems.
Initiate Deployment- →Requires a highly structured, accurate internal knowledge base (PDFs, Notion, or text) to train the RAG database.
- →Demands explicit Google Workspace or Microsoft Graph API permissions.
- →Edge-case queries will require a designated human fallback routing protocol.