[ GOVERNANCE // COMPLIANCE MATRIX ]

Security & Compliance Standard

Autonomous business infrastructure engineered for zero-trust reliability, official API compliance, and explicit consent management across every client deployment.

TCPA & Call Recording Consent Standards

Every voice AI agent engineered by Cuneihive incorporates automated dual-party consent announcements and strict TCPA call-window boundaries (08:00 – 21:00 local time). Automated opt-out mechanics process DNC (Do Not Call) requests instantly with 0 human delay.

Enforced by Design

Official Platform APIs Only

Zero unauthorized scraping or platform violation. All CRM, email, voice, and database integrations execute exclusively via official REST/GraphQL APIs (GoHighLevel, HubSpot, Salesforce, Vapi, Retell, Clay, Resend, Supabase) with zero-trust OAuth authentication.

Enforced by Design

Data Sovereignty & Isolated Ledgers

Your business data remains your property. All n8n workflows, Supabase ledgers, and custom scripts are deployed directly onto your cloud infrastructure or dedicated isolated instances. We never train public AI models on client data.

Enforced by Design

Operator-in-the-Loop Safeguards

Autonomous voice and message triage engines operate within strict confidence thresholds. High-risk touchpoints, sensitive transactions, or low-confidence queries automatically escalate to human operators with full conversation context.

Enforced by Design

HIPAA & EHR/PMS Readiness

Healthcare and medical practice workflows implement BAA-compliant encryption, anonymized tokenized payloads, and strict access controls for electronic health record integrations.

Enforced by Design
[ AUDIT & DPA REQUESTS ]

Need a Data Processing Agreement?

Contact our infrastructure governance team for custom DPA execution, security architecture reviews, or TCPA compliance verification.

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